Return Policy of eBags.com
At eBags, we take our customers’ satisfaction seriously. If you have a problem with your purchase, we want to help you out. Our return policy is designed to make you feel comfortable and confident about returning your product. This way, you can be sure that you are getting the product that you ordered and that it is in the same condition as when it was first sold.
Few Common Questions
What is the return policy for eBags?
Ebags offers satisfaction to their customers via a return policy that states that the buyer can return the online purchased product within 30 days of the original shipped date. Also, the product aimed to be returned should not be used. It should be in its original condition without any damage caused.
How many days the return policy procedure may take?
The company requires nearly 14 business days to process a return request and refund the cost of the product to the customer’s credit account.
Why is there a need for a return policy?
A return policy is needed in online shopping because sometimes the product’s images may vary in color and appearance, as well as fabric (which the customer may not have enough knowledge about), which leads to the return of the product. ..
How is the return policy effective?
The customer can choose another product without having to do much effort.
What should be the requirements of the return policy?
The product must have a tag attached to it. If the product is already damaged, then place a complaint as quickly as possible. The product should not have been used and should be returned before the deadline period. ..
What are the charges for returning the product?
The cost of return shipping is to be deducted from the refund which is described as follows: If you choose to return your product, we will require a receipt or proof of purchase. If you do not have a receipt, we will need to contact you to obtain one. We will also require a note from you specifying the item(s) that you would like to return and the reason for returning them.
The return of travel items for customers is now $14.99. This includes items such as passports, visas, and tickets.
Beginning on September 1, 2013, non-travel items such as clothing, books, and electronics will be priced at $9.99 per item. This change is in response to the increasing cost of shipping and handling. ..
The only charges that need to be paid are these: -charges for the destruction of evidence -charges for the use of a weapon against a police officer -charges for obstruction of justice
What are the instructions to Return the product?
The company’s website provides a return center where customers can select the form to return a product. The customer’s name, email address, and order number are all required information. The customer is also given a prepaid print label to return the product with. The return package must be placed in the same envelope as the product itself.
The website provides a variety of ways to get help, including sending them mail, chatting with customer support, or even calling. Additionally, the website has a chat support service that could be of great help if someone is having trouble. A mail may take at least two days to respond back.
What happens if the product delivered is damaged?
ebags.com offers a full refund for products that appear to be damaged, but only if the product is returned within a certain time frame.
Can items be exchanged despite simply returning?
ebags.com does not offer to exchange products. Customers are responsible for return shipping charges and after ebags.com has refunded the product, customers must place a new order. ..
What is the return policy for the sale/custom items?
The items that are on sale cannot be exchanged at any cost. This is nearly seen in almost all the shopping brands that don’t accept the items that are on sale. Whereas the new arrivals always have the privilege of exchange and return.
Does the return policy bring benefits to the customer?
The customer’s satisfaction with the product is increased if he can exchange it with nearly the same refund. However, it is a bit troublesome to do so because the customer has to follow the entire procedure to get his product returned and this has to be done within time, i.e. within 30 days of the shipment date. Despite that, returning the product is another drawback because if the product is not too expensive then it would be a waste to return it. If the product is costly, then returning it would be a wiser choice.
What is the eBags customer service number?
If you need to reach customer service, the number to call is 1-800-820-6126. ..
