If you notice your Spectrum router’s purple light blinking half-red and half-blue, it may be indicative of a problem with your internet connection. If the light is constantly blinking, it may be difficult to connect to the internet because your speed is lower than usual.

Ways To Fix Your Purple Light On Spectrum Router

A recent study by the National Institute of Standards and Technology (NIST) found that nearly one-third of all consumer electronics products tested failed in some way. This includes everything from laptops to smart TVs. The NIST study also found that a majority of these failures were due to problems with the hardware, not software or firmware. This means that even expensive products can fail if they’re not properly maintained. ..

  1. Try turning off your device and then on it again to see if the light is still there.
  2. Check if the light is coming from a specific part of the spectrum, such as blue or violet.
  3. Try using a different device or outlet if the light is coming from a specific area in your home.

Checking The Wire Thoroughly

If you notice any of the wires or cables that are loose or damaged, please take steps to fix the issue as soon as possible. This can include tightening the screws on the wire, re-attaching the wire, and/or replacing the wire. If you have any questions about this, please reach out to our customer service team at 1-800-853-1212.

If you notice that your wire is not connecting properly, make sure to re-insert it and connect it properly. If a wire is damaged, you should repair it to avoid further problems.

Power-Cycle Your Spectrum Router

If your Spectrum router is having trouble connecting to the internet, it’s likely because of a short-term issue. Restarting your router can fix this problem.

How Can You Reboot Your Router?

Remove the power cord from your modem, and remove the batteries.

Remove the power cord from your Spectrum router and unplug it from the wall.

The machine should idle for at least 60 seconds to allow for some cooling.

Plug in your modem and power it up before reinserting the batteries.

Rebooting your modem can take a few minutes, so be patient. You should see the modem’s lights blinking and then turning off. If everything is working correctly, the reboot process will be over soon.

Plug your Spectrum router back in and reattach the power wire. ..

Your computer may not be able to start up or connect to the internet if it is not properly configured. ..

If you experience the half-blue, half-red display light again after a reboot, your Spectrum router may have resolved a purple light issue.

If you are not online and the internet speed issue you were experiencing has not been fixed, please check to see whether you are using a proxy or VPN service.

Factory Reset Your Spectrum Router

Your Spectrum router may be experiencing problems with its speed or functionality. Resetting the router to its default settings and clearing all caches may help resolve the issue. ..

Troubleshoot On The My Spectrum App

Spectrum offers its customers quick access to solutions, including an account and services with the My Spectrum App. By logging into your account, you may address problems with your equipment or access troubleshooting tools. You may also control your Spectrum in-home Wi-Fi network and check the condition of your modem, router, or gateway device.

Contacting The Customer Support

If you have not had any luck resolving the issue after following all the suggested advice, it may be helpful to reach out to Spectrum’s customer service. A specialist can assist you if you need to perform a deeper level of troubleshooting, like formatting settings. When you get in touch with them, inform them of the problem and the steps you took to have it resolved. You can rest easy knowing that help is always available, thanks to Spectrum’s round-the-clock technical support.

If you are experiencing Spectrum lag spikes, please follow these steps:

  1. Check your internet connection by using a different device. If the problem persists, try turning off your router and then turning it back on.
  2. If you are using a Spectrum modem/router, make sure that the firmware is up to date by visiting spectrum.com/firmware and clicking on the “Firmware Update” link under the “My Spectrum” tab.
  3. If you are using a third-party router, make sure that it is compatible with Spectrum and that the firmware is up to date by visiting spectrum.com/routers and clicking on the “Firmware Update” link under the “My Devices” tab. ..